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Frequently Asked Questions

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1. How safe is my information I provide to lingeriextc.com ?
2. How fast do you ship and do you provide discreet shipping?
3. Do you offer Free Shipping?
4. Which countries do you ship to?
5. Can I return or exchange products?
6. Is it safe to buy products /use credit cards at lingeriextc.com?
7. Which credit cards can I use? Do I need to have a PayPal Account?
8. Can I pay with Debit Card?
9. What is an eCheque?
10. Do you charge me right away when placing an order?
11. When can I expect to receive my order?
12. Can I change my order?
13. What if something is missing in my order?
14. If something is wrong with my product?
15. Can I order gift wrap?
16. Why was my order not delivered / My Package Undeliverable?
17. What happens if no one is home when package arrives /Failed Delivery Attempts?
18. What Happens if customer refuse to accept or pay duty or taxes /Refused by Recipient?
19. What happens if lingeriextc.com receives an item back because it is undeliverable?
20. Will lingeriextc.com notify the customer about the package that was returned undelivered ?
21. How do I wash my delicate Lingerie?
22. Tips for Guys on how to buy?

Lingeriextc is an eco-friendly company that recycles used paper and shipping materials to help keep our planet green and clean.